Service Under Maintenance

About This Site

Welcome to Lendesk's page for communicating the status of our services.

If you are experiencing issues that are not reflected here, please contact support@lendesk.com or 1-800-853-5979.

Lendesk Enterprise & Gateway ? Operational
Lendesk Web App Operational
Application Import Operational
Credit Pull (Equifax) Operational
Document Generation Operational
Document Upload Operational
eSignature (OneSpan) Operational
Reporting Operational
Search and Indexing Operational
Submission Operational
Finmo Under Maintenance
Finmo Web App Under Maintenance
Borrower Portal Operational
Lenderview Portal Operational
Billing Operational
Credit Pull (Equifax) Operational
Document Uploads and Conversion Operational
eSignature Operational
Push to Filogix Expert Operational
Zapier Operational
Lender Connections Under Maintenance
All other lenders Under Maintenance
Lender Spotlight Operational
Lender Spotlight ? Operational
Lendesk Classic ? Operational
Lendesk Web App Operational
API Services (https://api.lendesk.com) Operational
Credit Pull (Equifax) Operational
Credit Pull (TransUnion) Operational
Document Generation Operational
Document Upload Operational
Email Operational
eSignature (OneSpan) Operational
Search and Indexing Operational
Supporting Services ? Operational
Intercom message delivery ? Operational
Mandrill US West Operational
Lendesk Enterprise - User Acceptance Test Server ? Operational
Lendesk Web App Operational
API Services (https://uat-api.lendesk.com) Operational
Credit Pull (Equifax) Operational
Credit Pull (TransUnion) Operational
Document Generation Operational
Document Upload Operational
Email Operational
eSignature (OneSpan) Operational
Search and Indexing Operational
Submission Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 10:07 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 10:06 PDT
Scheduled - Home Trust has advised they be completing system maintenance this weekend, and as a result their broker channels will be offline during the scheduled time below.

Maintenance window
Sunday, June 20th between 9AM – 12PM EST
Jun 16, 09:51 PDT
Past Incidents
Jun 16, 2021

No incidents reported today.

Jun 15, 2021

No incidents reported.

Jun 14, 2021
Resolved - Clear event for Lender Spotlight (lenderspotlight.ca); HTTPS (lenderspotlight.ca): Connection to lenderspotlight.ca timed out
Jun 14, 14:29 PDT
Identified - Outage event for Lender Spotlight (lenderspotlight.ca); HTTPS (lenderspotlight.ca): Connection to lenderspotlight.ca timed out
Jun 14, 14:20 PDT
Resolved - Clear event for Core API (prd1-api.lendesk.com); HTTPS (prd1-api.lendesk.com): HTTPS session timed out during read
Jun 14, 07:57 PDT
Identified - Outage event for Core API (prd1-api.lendesk.com); HTTPS (prd1-api.lendesk.com): HTTPS session timed out during read
Jun 14, 07:56 PDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:00 PDT
Scheduled - MPP & CSP Insurance Services has advised us that they will be performing scheduled maintenance on Saturday 12th June 2021.

During the hours of 7am EST and 8pm EST MPP insurance application forms from MPPHub will not be processed. This maintenance impacts service calls during this period as well.

Please direct any queries or concerns to,

Email - support@brokersupportcentre.com
Tel - 866-677-4677 ext 1

Thank you for your patience and cooperation.
Jun 10, 10:13 PDT
Jun 11, 2021
Resolved - Clear event for Core API (prd1-api.lendesk.com); HTTPS (prd1-api.lendesk.com): HTTPS session timed out during read
Jun 11, 13:49 PDT
Identified - Outage event for Core API (prd1-api.lendesk.com); HTTPS (prd1-api.lendesk.com): HTTPS session timed out during read
Jun 11, 13:49 PDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.