Issue with submission notes to Haventree

Incident Report for Lendesk Technologies

Resolved

This incident has been resolved

Posted Jul 21, 2020 - 13:49 PDT

Update

Haventree is continuing to work on a fix for the issue regarding special characters. In the meantime, please remove any special characters on your note before submitting your application

Posted May 29, 2020 - 08:10 PDT

Update

Haventree is continuing to work on a fix for the issue regarding special characters.

Posted Apr 21, 2020 - 16:47 PDT

Identified

Submissions to Haventree with notes containing special characters are not being received by the lender. Haventree has identified the cause and is working on implementing a fix.

Posted Apr 14, 2020 - 09:49 PDT