Issue with processing Equifax credit reports

Incident Report for Lendesk Technologies

Resolved

We have resolved the issue. Submissions and Credit reports is now fully operational.

Posted May 25, 2020 - 11:19 PDT

Update

We are continuing to work on a fix for this issue.

Posted May 25, 2020 - 10:19 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 25, 2020 - 10:11 PDT

Investigating

We are experiencing connectivity issues with Equifax resulting in validation errors during lender submissions. We are working with Equifax to address the issue.

Posted May 25, 2020 - 09:41 PDT

This incident affected: Lendesk Enterprise & Gateway (Credit Pull (Equifax), Submission).