Issue with Credit Pulls

Incident Report for Lendesk

Resolved

This incident has been resolved.
Posted Jun 01, 2020 - 15:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2020 - 14:53 EDT

Investigating

We are currently looking into an issue with Credit Pulls which is affecting The ability to pull a credit report.
Posted Jun 01, 2020 - 10:42 EDT
This incident affected: Lendesk Enterprise & Gateway (Credit Pull (Equifax)).