Issue with Document Generation

Incident Report for Lendesk Technologies

Resolved

This incident has been resolved.

Posted Jun 01, 2020 - 12:25 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 01, 2020 - 11:54 PDT

Investigating

We are currently looking into an issue with documents generation which is affecting the ability to create documents.

Posted Jun 01, 2020 - 09:44 PDT

This incident affected: Spotlight Submit & Alternative Gateway (Document Generation).