Finastra are reporting that their systems are now operating as expected again. Users should be able to submit to all lenders on our platform again. We will continue to monitor and provides updates as necessary.
Posted Mar 24, 2020 - 08:25 PDT
Update
Finastra have reported they are continuing to work on this issue over the weekend, and are aiming to be back online for start of business on Monday. We will continue to monitor the incident and provide updates.
Posted Mar 21, 2020 - 09:03 PDT
Identified
Finastra has reported they are investigating a potential cyber security incident and have taken their services offline. This means that the lenders in Spotlight Submit that use the FCX connector will not be able to receive submissions. Brokers who want to submit to FCX lenders will need to be resubmit once Finastra services have been restored.
Alternatively, the following lenders remain unaffected:
Alta West Capital Corporation Castleton DUCA Effort Trust Equitable Bank First National First Circle Graysbrook Capital Home Trust Interfinance Lendwise Mortgages Merix Financial NPX People's Trust RMG Mortgages Secure Capital MIC Sinclair & Cockburn Scotiabank VWR Capital Westboro
We will continue to monitor and update as more information becomes available.