Issue with Search Feature

Incident Report for Lendesk Technologies

Resolved

This incident has been resolved.

Posted Sep 08, 2020 - 11:14 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 08, 2020 - 08:40 PDT

Update

We are continuing to investigate this issue.

Posted Sep 08, 2020 - 08:39 PDT

Investigating

We are currently investigating an issue with our Search Feature which is affecting newly created applications and newly changed status on existing applications.

Posted Sep 08, 2020 - 08:06 PDT

This incident affected: Lendesk Classic (Search and Indexing).